24th October 2016
Business communication tools in focus
In the workplace, mobile devices – and the apps that go with them – have transformed the way employees do their jobs.
Smartphones, tablets, and apps are no longer an option but a necessity. From small businesses to Fortune 500 companies, workers need mobile devices and apps if they are to achieve the degree of flexibility and productivity required for their firms to compete.
Facebook has rolled out a new app for businesses to help connect employees and put an end to internal emails.
Workplace by Facebook is already used by more than 1,000 organisations globally following a test-period last year with companies including Danone, Starbucks, Booking.com and Oxfam.
It aims to bring features such as a news feed, group chats, events and real-time video links for virtual meetings.
Workplace also has ‘multi-company groups’, which are shared spaces allowing employees from different organisations to work together and extend collaboration.
Recently I have seen companies working with tools such as Yammer to communicate via blogs and chat with frequent travellers in their business. There are now companies who have thousands of employees using the instant messaging tool and say it is an invaluable way to hear about issues affecting their travellers and also communicating changes to policy.
Yammer is an enterprise social networking site. It is designed for company collaboration, file sharing, knowledge exchange and team efficiency. Yammer is also a microblogging service like Twitter, allowing users to post updates of their activities, follow others’ updates, tag content and share useful links.
Unlike Twitter, Yammer focuses on networking among colleagues within an organisation allowing for formation of groups/team spaces.
When equipped with these communication tools you are better positioned to improve efficiency, engagement and knowledge sharing in the workplace.