3Sixty News

Lesley's Column

5th December 2016

Integrating meetings spend into your corporate programme

Meetings often represent a fragmented and uncontrolled spend category. By integrating travel and meetings departments, companies position themselves to reap big

Lesley's Column

28th November 2016

Don’t cut off your preferred suppliers

Many organisations now outsource the negotiation and management of their airline programmes to consultants or their TMCs, which has both

Lesley's Column

21st November 2016

Account managers in focus

After the RFP process has been completed and the supplier’s successful sales team have sailed off to their next project,

Lesley's Column

14th November 2016

Why we need integrated transport planning

Challenges lie ahead for the proposed expansion of Heathrow Airport, and democratic processes, legal challenges and further consultations are likely

Lesley's Column

7th November 2016

Hooray for Heathrow expansion!

After years of dithering and hundreds of reports and consultations Heathrow will go ahead with a third runway – or

Lesley's Column

31st October 2016

How to drive online booking tool adoption

Simplicity is the key to driving online booking tool adoption. Travellers like an easy to use booking system which they

Lesley's Column

24th October 2016

Business communication tools in focus

In the workplace, mobile devices – and the apps that go with them – have transformed the way employees do

Lesley's Column

17th October 2016

A strategic approach to meetings

A new global study shows that companies that have implemented a programme for the strategic management of meetings say their

Lesley's Column

10th October 2016

Content is the key to full service from your booking provider

Once a Blue, Always a Blue – these were the words on Wayne Rooney’s T-shirt, pledging his playing career to

Lesley's Column

3rd October 2016

TMCs can take the lead on technology

The article in this publication last week about the need for TMCs to take the lead on technology was spot on.

Lesley's Column

26th September 2016

Monetising airline ancillaries

Travellers could soon be allowed to pay £5 to skip passport queues at some UK airports; the charge is an

Lesley's Column

19th September 2016

Why audit airfares?

Travel management companies are employed to find the best airfares on the market, but how do you ensure your TMC

Lesley's Column

12th September 2016

Measuring your travel savings

How does an organisation capture their travel savings in a meaningful way? And what actually qualifies as a saving? Companies

Press Release

5th September 2016

Ready for anything

Read Lesley Ford’s article in Buying Business Travel about Due diligence being vital for effective travel risk management. http://content.yudu.com/web/1v9j3/0A1v9nj/SeptemberOctober2016/flash/resources/29.htm

Lesley's Column

5th September 2016

Digital focus on inflight innovations

The acceleration of wifi installations onboard aircraft around the world, combined with the large number of passengers carrying one or

Lesley's Column

5th September 2016

Integrating meetings spend into your corporate programme

Meetings often represent a fragmented and uncontrolled spend category. By integrating travel and meetings departments, companies position themselves to reap

Lesley's Column

15th August 2016

How to drive online booking tool adoption

Simplicity is the key to driving online booking tool adoption. Travellers like an easy to use booking system which they

Lesley's Column

8th August 2016

Duty of care vs privacy

Organisations are responsible for their staff from the moment they leave to go on a trip to the moment they

Lesley's Column

1st August 2016

Auditing your TMCs Performance

A prerequisite of any managed travel programme is the ability to monitor and measure success. For many organisations the audit

Lesley's Column

26th July 2016

Travel management company value

In this rapidly changing world, where companies have to reinvent themselves every day, travel management companies (TMCs) have to prove

Lesley's Column

18th July 2016

Traveller safety on the road

Because they spend so much time on the road, business travellers are more desensitised to the threats that international travel

Lesley's Column

11th July 2016

Travel manager challenges

Whilst doing a little research to understand the key challenges for today’s travel managers I was unsurprised to note that

Lesley's Column

4th July 2016

Brexit and the effect on travel

Last week the United Kingdom voted on whether to remain a member of the European Union or leave. What does

Lesley's Column

27th June 2016

Keeping travellers happy

“Traveller Happiness”. I have to say as a procurement consultant, Traveller Happiness has never weighed heavily in my criteria for

Lesley's Column

20th June 2016

It’s that time of year again…

At 3SIXTY we are preparing for hotel RFP season – that time of year when you think about your hotel

Lesley's Column

13th June 2016

Risk in meetings and events

Risk management is a hot topic at the moment, but very little is known about the risks as they apply

Lesley's Column

6th June 2016

Mobile payments

Apple Pay has brought mobile payment technology into mass use, and in 2016 innovative corporates will increasingly adopt this technology

Lesley's Column

6th June 2016

The top TMCs…?

We frequently see guides to the top travel management companies in the country, but that’s all they are – guides.

Lesley's Column

23rd May 2016

Mobile app adoption

Business travellers appear to be using mobile apps for pretty much the same reasons as their leisure counterparts, rather than

Lesley's Column

16th May 2016

The impact of Brexit

It’s now only a few weeks until the UK’s EU referendum. Important questions are being asked around the potential impact

Lesley's Column

9th May 2016

Why audit air fares?

Travel management companies are employed to find the best airfares on the market, but how do you ensure your TMC

Lesley's Column

3rd May 2016

Tips for negotiating hotel meetings and events

If you are new to meeting and event planning here are a few tips to consider that may help achieve

Lesley's Column

25th April 2016

Account managers in focus

After the RFP process has been completed and the supplier’s successful sales team have sailed off to their next project,

Lesley's Column

19th April 2016

Going off programme

Business travel programmes are being undermined due to travellers still booking through non-traditional channels, a recent study has found. According

Lesley's Column

11th April 2016

The effects of Lufthansa’s surcharge

Data compiled for the GTMC seems to answer the question we have all been asking since Lufthansa imposed a controversial

Lesley's Column

4th April 2016

Travel risk management in focus

Travel risk management programmes were tested to the limit again last week following the atrocious incidents in Brussels, just months

Lesley's Column

21st March 2016

Getting open booking under control

New technologies enabling travellers to book anywhere while their companies capture the booking data have become one of the hottest

Lesley's Column

14th March 2016

Digital dependency gathers momentum

More options than ever are being made available to enhance the time business travellers spend on the move and their

Lesley's Column

7th March 2016

Airline strategy and customer loyalty

Does loyalty have less of a role in the wider airline strategy than in years gone by? Probably not, but

Lesley's Column

29th February 2016

The sharing economy’s relentless rise

The sharing economy – I get it, I really do, I’m just not sure if it’s because I’m Generation X

Lesley's Column

22nd February 2016

Why audit airfares?

Travel management companies are employed to find the best airfares on the market, but how do you ensure your TMC

Press Release

15th February 2016

How to… Make serious savings on travel

Oil companies are not overly familiar with cost saving programmes but the unprecedented drop in oil prices has forced many

Lesley's Column

15th February 2016

Delays, cancellations and compensation

EU rules say that passengers are entitled to receive compensation for problems with air travel, including delays, cancellations and overbookings.

Lesley's Column

8th February 2016

Taking care of travellers

Businesses have a corporate duty of care and a legal requirement to properly prepare their employees for travel and support

Lesley's Column

1st February 2016

So what exactly is Big Data?

So, what exactly is travel-specific Big Data? And, more to the point, how can you use it? Like many industry

Lesley's Column

25th January 2016

The pros and cons of ‘split ticketing’

Access to better rail ticket prices has been made easier in recent years with the development of bookings tools focused

Lesley's Column

18th January 2016

Cutting carbon emissions in the spotlight

In the UK we have just experienced the warmest and wettest December since 1910. We all know about global warming

Lesley's Column

4th January 2016

Getting compliance right

The foundation of successful travel programme management has always been some form of policy. Better compliance to the travel policy

Lesley's Column

14th December 2015

The end-to-end T&E solution

According to a recent survey, UK travel managers would look to implement an end-to-end travel and expense solution to improve

Lesley's Column

7th December 2015

How to get SBT implementation right

Taking the time to correctly build policies and supplier contracts into your self-booking tool can pay huge dividends. Driving higher