3Sixty News

EU rules say that passengers are entitled to receive compensation for problems with air travel, including delays, cancellations and overbookings.

Businesses have a corporate duty of care and a legal requirement to properly prepare their employees for travel and support

So, what exactly is travel-specific Big Data? And, more to the point, how can you use it? Like many industry

Access to better rail ticket prices has been made easier in recent years with the development of bookings tools focused

In the UK we have just experienced the warmest and wettest December since 1910. We all know about global warming

The foundation of successful travel programme management has always been some form of policy. Better compliance to the travel policy

According to a recent survey, UK travel managers would look to implement an end-to-end travel and expense solution to improve

Taking the time to correctly build policies and supplier contracts into your self-booking tool can pay huge dividends. Driving higher

Surveys show nearly two-thirds of travel managers are loosening the reins and allowing their employees to make their own travel

Following the shocking terrorist activities in Paris last week and the now increased threat level to security in many countries

In the wake of the Sharm el-Sheikh disaster, aviation experts have said a new international framework is needed to prevent

Meetings often represent a fragmented and uncontrolled spend category. By integrating travel and meetings departments, companies position themselves to reap

Ground transportation, including everything from local cab companies to chauffeurs, is a fragmented and difficult sector to manage for the

For regular business travellers frequent flyer rewards have long been a perk of the job, something that makes regular business

The NDC debate is hotting up nicely. Industry figures are speaking out, with Svend Leirvaag, Amadeus Vice President for Industry

Simplicity is the key to driving online booking tool adoption. Travellers like an easy to use booking system which they

From initial implementation and throughout your TMC partnership your account manager should act as your single point of contact and

Businesses have a corporate duty of care and a legal requirement to properly prepare their employees for travel and support

Ever wondered how realistic the savings reports supplied by your TMC are? Such reports sometimes show savings achieved by comparing

A recent white paper about corporate travel says: “In 2020, managed travellers will experience greater automation, will have access to

Travel managers and TMCs may be horrified to know that one of the trends gaining ground in the past few

In May this year I wrote about the meteoric rise of Airbnb – the community-driven hospitality company and part of

A recent study at a University in Sweden warned of the ‘dark side of hypermobility’, which means frequent flyers are

At 3SIXTY we are preparing for hotel RFP season – that time of year when you think about your hotel

Energy companies have traditionally operated fairly generous travel programmes, with business class travel and four or five-star hotels the norm,

Back in March the FirstGroup submitted a formal track access rights application to the Office of Rail and Road to

There has been a lot of discussion about NDC over the last few years so it is surprising that some

Despite the Airports Commission’s report recommending an additional runway at Heathrow, the debate is set to continue with Gatwick (unsurprisingly)

The US Justice Department is investigating whether some of America’s biggest airlines have colluded to keep airfares high, striking at

It seems there are more reasons why a low-cost carrier (LCC) should not enter the transatlantic market than why they

From a sustainability point of view, business travel is a complex issue. It’s important for building relationships, and in many

Who says no one cares about the traveller? Here are two recent developments that are prioritising the needs of the

Last week I commented on the Lufthansa announcement that starting in September it would charge passengers a fee for tickets

Announced this week, the Lufthansa group’s new distribution structure leaves corporate travel buyers two options: pay the new ‘DCC’ fee

Monitoring the performance of your suppliers is key, but it can easily be neglected. When performance monitoring is undertaken, the

Flying on our own private jet seems like a dream for most of us and would only happen if we

I read an interesting article last week about Ryanair and the shameless way they charge UK travellers more than passengers

Back in February I wrote about some of the challenges faced when changing airline suppliers, including the impact of frequent

An interesting session at the recent Institute of Travel Management (ITM) Conference in Scotland highlighted global ‘mega trends’ covering issues

I was recently thinking about the increasing number of lone female business travellers and if their requirements differ to that

Increasingly, as companies work to optimise their travel policy and compliance, they are also evaluating the reasons why business trips

Your online booking tool will have been designed to display all available travel options that meet your travel search criteria,

In order to achieve a successful airline programme it’s important to have a good, honest, relationship with the airline representative

The price of oil has dropped dramatically, but why aren’t airlines following suit with their surcharges? Virgin Atlantic recently reported

Read what everyone, including Lesley, is talking about…….! http://content.yudu.com/htmlReader/A3h4k1/TBTMMARCH2015/reader.html?page=11

Offering low rates and cutting else style, a new wave of budget hotel brands is spearheading growth in the cheap

The hotel market seems particularly bullish at the moment, with PwC now forecasting that London will have its highest occupancy

A prerequisite of any managed travel programme is the ability to monitor and measure success, but are you auditing your

BSP is the central point through which data and funds flow between travel agents and airlines, and it is the

Measuring the success of a travel management company (TMC) must start at the request for proposal (RFP) stage, a conference